Effective Date: 21/10/2023
Welcome to House of 21. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, www.thehouseof21.com (the "Website") or use our services (the "Services").
Information We Collect
We collect personal information such as:
- Contact details (name, email, phone number, address)
- Account and order information (username, password, purchase details)
- Usage data (IP address, device, and browser information)
We collect this information directly from you and through cookies or similar technologies.
How We Use Your Information
We use your information to:
- Provide our Services (process orders, manage accounts, handle shipping)
- Communicate with you (for updates, customer support, and marketing)
- Improve and secure our Services
Sharing Your Information
We may share your information with:
- Service providers (e.g., payment processors, shipping partners)
- Business and marketing partners (e.g., Shopify)
- As required by law or in connection with business transactions
We do not sell or share your sensitive personal information.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Restrict the processing of your data
You can exercise these rights by contacting us at support@thehouseof21.com.
Cookies
We use cookies to enhance your experience. You can manage cookie settings in your browser, but disabling cookies may affect certain features of the Services. For more information, visit Shopify's cookie policy.
Security and Retention
We implement appropriate security measures to protect your data. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our Website with the updated "Effective Date."